Blackstone Silicone Spatula Mat
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Delivery and Shipping
Delivery and Shipping
Agreeing to our terms and conditions on your order means you are acknowledging the below. Placing an order allocates product to you, however there may be a manufacturer's lead-time or back-order. We frequently make changes to the below as brands provide us updates. All lead times are estimations and are not exact time frames.
* Made-to-order products are non-refundable. Cancellations prior to shipping may be subject to 10-20% cancellation fees. These brands are noted with (*).
Alfa Ovens
Ovens and accessories may have a lead time of a few weeks. Please reach out for current lead time on a given item
Alfresco
Please contact us prior to ordering to verify the availability of the item(s) you are interested in. Alfresco products ship direct from the distributor and stock is constantly changing. Stock can range from in stock to a backorder of a week or two or as far out as 4-5 months.
Artisan
Please contact us prior to ordering to verify the availability of the item(s) you are interested in. Artisan products ship direct from the distributor and stock is constantly changing. Stock can range from in stock to a backorder of a week or two or as far out as 4-5 months.
C4 Fabrication *
Items are made-to order and have a manufacturers lead-time and a 20% restocking fee upon cancellation.
Front Bumpers have a current lead time of up to 14 weeks production time.
Rear Bumpers have a current lead time of up to 14 weeks production time.
Lo Pro Bumpers have a current lead time of up to 6 weeks production time
Rock Sliders have a current lead time of up to 14 weeks production time.
Skid Plates have a current lead time of up to 12 weeks production time.
Hatch Ladder ships within 4 weeks.
Bed Racks have a current lead time of 6-8 weeks.
For any other product, please reach out for current lead times.
Cali Raised *
Rock Sliders are 2-4 weeks raw, 4-6 weeks coated.
Bed Racks are 1-2 week lead time.
Light Bars are 7-10 day ship time.
Molle Panels 3-6 weeks lead time.
CBI Offroad Fab *
Items are made-to order and have a manufacturers lead-time and a 20% restocking fee upon cancellation.
Bumpers
Steel Front Bumpers | 6+ Weeks
Aluminum Front Bumpers | 4+ Weeks
Rear Bumpers | 8+ Weeks
Covert Bumpers | 4 Weeks
Racks & Bars
Bed Racks | 4 Weeks
Bed Bars | 1 Week
Prinsu Roof Racks | 1 Week
Rock Sliders
Rock Sliders | 4 Weeks
Skid Plates
Skid Plates | 4 Weeks
Accessories
Ditch Light Brackets | 1-2 Weeks
CBI Accessories | 1-2 Weeks
Prinsu Accessories | 1-2 Weeks
For any other product, please reach out for current lead times.
Chicago Brick Oven
Products may have a lead time of a few weeks. Please reach out for current lead time on a given item
Goose Gear *
Goose Gear made-to-order products have the following lead times:
Plate Systems: minimum 8 weeks
Modules and Cabinets: minimum 12 weeks
Please reach out for any questions.
KC HiLiTES
Roof Racks - due to an increased amount of orders, please allow for up to 8 weeks on shipments.
Partner Steel *
Partner Steel is currently caught up and has no lead time!
PEAK Engineering
PEAK products ship direct to you from PEAK, lead times vary by product. Ship times can vary from a few day to several weeks.
If you have any questions, please contact us
Prinsu*
Prinsu Roof Racks & Top Racks | 1-3 Weeks
CBI Bed Bars | 1 Week
CBI Bed Racks | 4 Weeks
Prinsu Accessories | 1-2 Week
For any other product, please reach out for current lead times.
Purchases made can be returned for any reason within 30 days of purchase. All returned items must be in new, resalable condition and include original packaging and all hardware and accessories. The return shipping cost is the responsibility of the customer and a 20% restocking fee will apply. (If the product has been mounted or used it is not in new, resalable condition and will incur a 25% restocking fee) Items that were customized to ANY degree are not eligible for return.
After 30 days, non-warranty related returns are at the sole discretion of Aventuron and/or Prinsu Design Studio. A restocking fee of 20% will apply as long as the items have not been mounted or used. Return shipping costs are the responsibility of the customer. If the returned products are not in new, resalable condition – a repackaging, restocking, and/or damaged goods fee of up to 30% of the product value may be deducted from the refund.
Thomas & Thomas
All T&T rods are handcrafted at their factory in Greenfield, MA. Please allow up to 4-6 weeks for their craftsman to build your rod if it is not in stock at our warehouse. We do stock several models and variants. If worried about lead-time contact us to learn if your rod is in stock before ordering.
Twin Eagles
Please contact us prior to ordering to verify the availability of the item(s) you are interested in. Though we have some stock in our warehouse, the bulk of Twin Eagles products ship direct from the distributor and stock is constantly changing. Stock can range from in stock to a backorder of up to 26 weeks.
Yeti Cycles
Due to the nature of ordering and building Yeti Cycles, you have 24 hours to change your mind and cancel your order on a full build bicycle. After that time period, you are subject to a 10% restocking fee to cover our costs already incurred. If you wish, you can receive a refund of 25% or more in store credit with the remainder returned on your original payment method.
Please allow 4-6 weeks for order fulfillment on Yeti Cycles.
Care information
Care information
Warranty Info
Warranty Info
North Atlantic Imports, the manufacturer, will warranty for one year from purchase all parts, workmanship, and finishes. It will be the manufacturer’s option as to whether to repair or replace any of the above items. All warranties are limited to the original purchaser only. This warranty does not cover any liability on the part of North Atlantic Imports, its agents or employees, for any indirect or consequential damages for breach of warranty. The purchaser must follow the manufacturer’s usage instructions.
Under no circumstances is the manufacturer responsible for damages from the failure to operate the cooking station properly. It is the responsibility of the purchaser to establish the warranty period by verifying the original purchase date with original sales receipt.
Warranty is NON-REFUNDABLE
For more detailed explanation of the warranty, read below
North Atlantic Imports LLC warrants to the owner that the product covered by this agreement is free from defects in material and workmanship under normal use and service for which it was intended if, but only if, it has been operated in accordance with North Atlantic Imports LLC instructions exclusively for domestic use, and not for private or public club, institutional or commercial purposes.
North Atlantic Imports LLC’s obligation under this warranty is limited to replacing or repairing, free of charge, any part or parts that may prove, to the satisfaction of North Atlantic Imports LLC, to be defective under normal home use and service within the following stated periods of time from the date of purchase; for one year from purchase, all parts, finish, and workmanship. Should any failure to conform to this warranty become apparent during applicable warranty periods stated above, the original purchaser must notify North Atlantic Imports LLC of breach of warranty within the applicable warranty period.
North Atlantic Imports LLC shall upon notice and compliance by the original purchaser with such instructions, correct such nonconformity by repair or replacement of the defective part or parts.
Correction in the manner provided above shall constitute a fulfillment of all obligations of North Atlantic Imports LLC with respect to the quality of the product.
North Atlantic Imports LLC does not warrant this equipment to meet the requirement of any safety code of any state, municipality or other jurisdiction, and the original purchaser assumes all risk and liability whatsoever resulting from the use thereof, whether used in accordance with North Atlantic Imports LLC instructions or otherwise.
This warranty does not cover and is intended to exclude any liability on the part of North Atlantic its agents, servants or employees whether under this warranty or implied by law for any indirect or consequential damages for breach on any warranty. The purchaser must establish all applicable warranty periods pursuant to this warranty by verifying the original purchase date by producing the dated sales receipt. This warranty shall not apply to this product or any other part thereof which has been subject to accident, negligence, alteration, abuse, or misuse or which has been repaired or altered without North Atlantic written consent, outside of North Atlantic Imports LLC factory. The full manufacturer warranty is not valid for griddles purchased from unlicensed, third-party resellers, purchased at a discount due to missing or damaged parts, or purchased as a floor model; at the discretion of North Atlantic Imports.
North Atlantic Imports LLC makes no warranty whatsoever in respect to accessories or parts not supplied with it. This warranty shall apply only within the boundaries of the United States of America. This warranty gives the original purchaser specific rights, and the original purchaser may also have other rights, which vary from state to state.
Description
Description
Silicone Spatula Mat
