Civivi Mini Mastodon Linerlock
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Delivery and Shipping
Delivery and Shipping
Agreeing to our terms and conditions on your order means you are acknowledging the below. Placing an order allocates product to you, however there may be a manufacturer's lead-time or back-order. We frequently make changes to the below as brands provide us updates. All lead times are estimations and are not exact time frames.
* Made-to-order products are non-refundable. Cancellations prior to shipping may be subject to 10-20% cancellation fees. These brands are noted with (*).
Alfa Ovens
Ovens and accessories may have a lead time of a few weeks. Please reach out for current lead time on a given item
Alfresco
Please contact us prior to ordering to verify the availability of the item(s) you are interested in. Alfresco products ship direct from the distributor and stock is constantly changing. Stock can range from in stock to a backorder of a week or two or as far out as 4-5 months.
Artisan
Please contact us prior to ordering to verify the availability of the item(s) you are interested in. Artisan products ship direct from the distributor and stock is constantly changing. Stock can range from in stock to a backorder of a week or two or as far out as 4-5 months.
C4 Fabrication *
Items are made-to order and have a manufacturers lead-time and a 20% restocking fee upon cancellation.
Front Bumpers have a current lead time of up to 14 weeks production time.
Rear Bumpers have a current lead time of up to 14 weeks production time.
Lo Pro Bumpers have a current lead time of up to 6 weeks production time
Rock Sliders have a current lead time of up to 14 weeks production time.
Skid Plates have a current lead time of up to 12 weeks production time.
Hatch Ladder ships within 4 weeks.
Bed Racks have a current lead time of 6-8 weeks.
For any other product, please reach out for current lead times.
Cali Raised *
Rock Sliders are 2-4 weeks raw, 4-6 weeks coated.
Bed Racks are 1-2 week lead time.
Light Bars are 7-10 day ship time.
Molle Panels 3-6 weeks lead time.
CBI Offroad Fab *
Items are made-to order and have a manufacturers lead-time and a 20% restocking fee upon cancellation.
Bumpers
Steel Front Bumpers | 6+ Weeks
Aluminum Front Bumpers | 4+ Weeks
Rear Bumpers | 8+ Weeks
Covert Bumpers | 4 Weeks
Racks & Bars
Bed Racks | 4 Weeks
Bed Bars | 1 Week
Prinsu Roof Racks | 1 Week
Rock Sliders
Rock Sliders | 4 Weeks
Skid Plates
Skid Plates | 4 Weeks
Accessories
Ditch Light Brackets | 1-2 Weeks
CBI Accessories | 1-2 Weeks
Prinsu Accessories | 1-2 Weeks
For any other product, please reach out for current lead times.
Chicago Brick Oven
Products may have a lead time of a few weeks. Please reach out for current lead time on a given item
Goose Gear *
Goose Gear made-to-order products have the following lead times:
Plate Systems: minimum 8 weeks
Modules and Cabinets: minimum 12 weeks
Please reach out for any questions.
KC HiLiTES
Roof Racks - due to an increased amount of orders, please allow for up to 8 weeks on shipments.
Partner Steel *
Partner Steel is currently caught up and has no lead time!
PEAK Engineering
PEAK products ship direct to you from PEAK, lead times vary by product. Ship times can vary from a few day to several weeks.
If you have any questions, please contact us
Prinsu*
Prinsu Roof Racks & Top Racks | 1-3 Weeks
CBI Bed Bars | 1 Week
CBI Bed Racks | 4 Weeks
Prinsu Accessories | 1-2 Week
For any other product, please reach out for current lead times.
Purchases made can be returned for any reason within 30 days of purchase. All returned items must be in new, resalable condition and include original packaging and all hardware and accessories. The return shipping cost is the responsibility of the customer and a 20% restocking fee will apply. (If the product has been mounted or used it is not in new, resalable condition and will incur a 25% restocking fee) Items that were customized to ANY degree are not eligible for return.
After 30 days, non-warranty related returns are at the sole discretion of Aventuron and/or Prinsu Design Studio. A restocking fee of 20% will apply as long as the items have not been mounted or used. Return shipping costs are the responsibility of the customer. If the returned products are not in new, resalable condition – a repackaging, restocking, and/or damaged goods fee of up to 30% of the product value may be deducted from the refund.
Thomas & Thomas
All T&T rods are handcrafted at their factory in Greenfield, MA. Please allow up to 4-6 weeks for their craftsman to build your rod if it is not in stock at our warehouse. We do stock several models and variants. If worried about lead-time contact us to learn if your rod is in stock before ordering.
Twin Eagles
Please contact us prior to ordering to verify the availability of the item(s) you are interested in. Though we have some stock in our warehouse, the bulk of Twin Eagles products ship direct from the distributor and stock is constantly changing. Stock can range from in stock to a backorder of up to 26 weeks.
Yeti Cycles
Due to the nature of ordering and building Yeti Cycles, you have 1 hour to change your mind and cancel your order on a full build bike. After that time period, you are subject to a 10% restocking fee to cover our costs already incurred. If you wish, you can receive a refund of 25% or more in store credit with the remainder returned on your original payment method.
Please allow 4-6 weeks for order fulfillment on Yeti Cycles.
Care information
Care information
CIVIVI knives are high-performance cutting tools made from some of the finest materials in the world. Most of our blade steels have a very high carbon content which enables them to hold a superior cutting edge. Due to the high carbon content of the quality steel in our blades, the blade may corrode if not properly cared for. Wiping a light coating of oil on the blade and hinge before storage is also important for keeping your knife in proper working order. To aid in the cleaning of rust on the blades, we recommend using a fine grade, semi-chrome polish.
Warranty Info
Warranty Info
CIVIVI Knife warrants that knives will be free from defects in material and workmanship to the original owner for the life of the product. If we determine there is a defect in the manufacture, materials, or workmanship of the product, we will repair or exchange that product with the same or similar model or one of equal value.
If WE Knife Co. chooses to replace the knife, it may be replaced with the same model or one of equal value if the original item is no longer available or in production.
We Knife Co does not cover repairs if a knife was misused (Throwing, prying, ETC), abused, accidentally or intentionally damaged.Broken tips are usually the result of improper use such as prying or other abuse and are usually not covered under warranty.
If a knife fails to function as it was designed to be used . Please contact our We Knife Co representatives (see the information below). To receive warranty service you must first receive a return merchandise authorization and the original knife must be returned to our appointed address.
If it is determined that a returned knife's problem is not the result of a defect in materials or manufacturing, it will not be accepted for warranty work and you may choose to have the knife returned to you at your expense or explore options to have the knife fixed outside of warranty coverage.
Damage caused by throwing, prying or dropping, chipped edge or broken serrations, improper sharpening, rust due to neglect or other improper treatment will not be covered under this warranty.
Metal clips that are broken, lost, or bent are typically excluded from warranty coverage.
Repairs to your knife performed by any source other than We Knife Co unconditionally voids the knife's warranty.
Modifying the knife from its original form or assembly in any way will void the warranty.
If you are missing any hardware, please contact our representatives for replacements.