TenPoint STAG Hard Crossbow Case

Agreeing to our terms and conditions on your order means you are acknowledging the below.  Placing an order allocates product to you, however there may be a manufacturer's lead-time or back-order.  We frequently make changes to the below as brands provide us updates. All lead times are estimations and are not exact time frames.

* Made-to-order products are non-refundable.  Cancellations prior to shipping may be subject to 10-20% cancellation fees.  These brands are noted with (*).

 

Alfa Ovens

Ovens and accessories may have a lead time of a few weeks. Please reach out for current lead time on a given item

 

Alfresco

Please contact us prior to ordering to verify the availability of the item(s) you are interested in.  Alfresco products ship direct from the distributor and stock is constantly changing.  Stock can range from in stock to a backorder of a week or two or as far out as 4-5 months. 

Artisan

Please contact us prior to ordering to verify the availability of the item(s) you are interested in.  Artisan products ship direct from the distributor and stock is constantly changing.  Stock can range from in stock to a backorder of a week or two or as far out as 4-5 months. 

 

C4 Fabrication *

Items are made-to order and have a manufacturers lead-time and a 20% restocking fee upon cancellation.

Front Bumpers have a current lead time of up to 14 weeks production time.

Rear Bumpers have a current lead time of up to 14 weeks production time.

Lo Pro Bumpers have a current lead time of up to 6 weeks production time

Rock Sliders have a current lead time of up to 14 weeks production time.

Skid Plates have a current lead time of up to 12 weeks production time.

Hatch Ladder ships within 4 weeks.

Bed Racks have a current lead time of 6-8 weeks.

For any other product, please reach out for current lead times.

 

Cali Raised *

Rock Sliders are 2-4 weeks raw, 4-6 weeks coated.

Bed Racks are 1-2 week lead time.

Light Bars are 7-10 day ship time.

Molle Panels 3-6 weeks lead time.

 

CBI Offroad Fab *

Items are made-to order and have a manufacturers lead-time and a 20% restocking fee upon cancellation.

Bumpers
Steel Front Bumpers | 6+ Weeks
Aluminum Front Bumpers | 4+ Weeks
Rear Bumpers | 8+ Weeks
Covert Bumpers | 4 Weeks

Racks & Bars
Bed Racks | 4 Weeks
Bed Bars | 1 Week
Prinsu Roof Racks | 1 Week

Rock Sliders
Rock Sliders | 4 Weeks

Skid Plates
Skid Plates | 4 Weeks

Accessories
Ditch Light Brackets | 1-2 Weeks
CBI Accessories | 1-2 Weeks
Prinsu Accessories | 1-2 Weeks

For any other product, please reach out for current lead times. 

 

Chicago Brick Oven

Products may have a lead time of a few weeks. Please reach out for current lead time on a given item

 

Goose Gear *

Goose Gear made-to-order products have the following lead times:

Plate Systems: minimum 8 weeks

Modules and Cabinets: minimum 12 weeks

Please reach out for any questions.

 

KC HiLiTES

Roof Racks - due to an increased amount of orders, please allow for up to 8 weeks on shipments.
 

Partner Steel *

Partner Steel is currently caught up and has no lead time!

 

PEAK Engineering

PEAK products ship direct to you from PEAK, lead times vary by product. Ship times can vary from a few day to several weeks.

If you have any questions, please contact us 

 

Prinsu*

Prinsu Roof Racks & Top Racks | 1-3 Weeks

CBI Bed Bars | 1 Week

CBI Bed Racks | 4 Weeks

Prinsu Accessories | 1-2 Week

For any other product, please reach out for current lead times.

Purchases made can be returned for any reason within 30 days of purchase. All returned items must be in new, resalable condition and include original packaging and all hardware and accessories. The return shipping cost is the responsibility of the customer and a 20% restocking fee will apply. (If the product has been mounted or used it is not in new, resalable condition and will incur a 25% restocking fee) Items that were customized to ANY degree are not eligible for return.

After 30 days, non-warranty related returns are at the sole discretion of Aventuron and/or Prinsu Design Studio. A restocking fee of 20% will apply as long as the items have not been mounted or used. Return shipping costs are the responsibility of the customer. If the returned products are not in new, resalable condition – a repackaging, restocking, and/or damaged goods fee of up to 30% of the product value may be deducted from the refund.

 

Thomas & Thomas

All T&T rods are handcrafted at their factory in Greenfield, MA. Please allow up to 4-6 weeks for their craftsman to build your rod if it is not in stock at our warehouse.  We do stock several models and variants.  If worried about lead-time contact us to learn if your rod is in stock before ordering.

 

Twin Eagles

Please contact us prior to ordering to verify the availability of the item(s) you are interested in.  Though we have some stock in our warehouse, the bulk of Twin Eagles products ship direct from the distributor and stock is constantly changing.  Stock can range from in stock to a backorder of up to 26 weeks.

 

Yeti Cycles

Due to the nature of ordering and building Yeti Cycles, you have 1 hour to change your mind and cancel your order on a full build bike. After that time period, you are subject to a 10% restocking fee to cover our costs already incurred. If you wish, you can receive a refund of 25% or more in store credit with the remainder returned on your original payment method.

Please allow 4-6 weeks for order fulfillment on Yeti Cycles. 

TENPOINT CROSSBOW TECHNOLOGIES, HORTON CROSSBOW INNOVATIONS, AND WICKED RIDGE LIMITED LIFETIME OPERATIONAL WARRANTY

Subject to the terms, conditions and limitations outlined below, TenPoint Crossbow Technologies, Horton Crossbow Innovations, and Wicked Ridge Crossbows guarantees its crossbows against defects in materials and workmanship that adversely affect the operation of the crossbow for the lifetime of the original owner, except for the bow limbs, scope, and cocking devices, which are warranted for five (5) years from the date of purchase, and strings and cables, which are not covered by this warranty.

This warranty only becomes effective if activated by the purchaser within 30 days of the purchase date by completing the warranty registration online or by contacting our Customer Service Department at 330-628-9245. Tenpoint Crossbow Technologies, Horton Crossbow Innovations, and Wicked Ridge Crossbows reserves the right, at their sole discretion, to accept proof of purchase in lieu of a complete warranty registration.

Effective 2022, in the case of refurbished crossbows, the warranty is as follows:

• TenPoint Crossbows – 3- year maximum warranty for refurbished crossbows.
• Wicked Ridge and Horton Crossbows – 1 – year maximum warranty for refurbished crossbows.

All warranty/repair returns are to be coordinated directly between the consumer and TenPoint Crossbow Technologies, Horton Crossbow Innovations, and Wicked Ridge Crossbows. To make a claim under this warranty, call our Customer Service Department at 330-628-9245 for a Return Authorization Number. TenPoint Crossbow Technologies, Horton Crossbow Innovations, and Wicked Ridge Crossbows will not accept returned merchandise without a Return Authorization Number displayed on the outside of the shipping container. Include your name, address, daytime phone number, and a brief description of the claim inside the package. Insure your shipment and send it prepaid via the U.S. Postal Service, FedEx, or UPS.

LIMITATIONS OF WARRANTY

The warranty will be void if any of the following occur:

1. The instructions in the owner’s manual are not followed.

2. The crossbow or any of its parts or accessories are altered from their original state.

3. The GripSafety is disabled and/or safety wings removed.

4. Damage is caused by abuse or neglect.

5. Damage is caused by dry-firing or by using underweight arrows (lighter than recommended in the Owner’s Manual).

6. The crossbow is rented or loaned for use by others by a retailer, wholesaler, or shooting range operator, or other commercial business organization, whether or not a fee is charged for its use.

There are no warranties which extend beyond the description on the face hereof.

The sole and exclusive remedy pursuant to this warranty is the repair or replacement of the defective part(s) at the sole discretion of TenPoint Crossbow Technologies, Horton Crossbow Innovations, and Wicked Ridge Crossbows. Parts determined to be unsafe will not be returned with the repaired crossbow. Repair or replacement part colors and/or patterns may not match original part(s).

The implied warranties of merchantability and fitness for a particular purpose are expressly disclaimed.

All disclaimers and limitations of liability shall still apply even if the limited remedy of repair and replacement fails of its essential purpose.

In states where permitted, we assume no liability for incidental or consequential damage or for incidental expenses.

Any action against TenPoint Crossbow Technologies, Horton Crossbow Innovations, or Wicked Ridge Crossbows based on an alleged breach of this warranty must be brought within one (1) year of the claimed breach.

TenPoint Crossbow Technologies, Horton Crossbow Innovations, or Wicked Ridge Crossbows liability for breach of warranty shall be limited to repair or replacement of the product at the option of TenPoint Crossbow Technologies, Horton Crossbow Innovations, or Wicked Ridge Crossbows.

ACUDRAW PRO™, ACUDRAW™, ACUDRAW 50 SLED™ & ACUDRAW 50™ LIMITED FIVE-YEAR OPERATIONAL WARRANTY

Subject to the terms, conditions and limitations outlined below, TenPoint Crossbow Technologies guarantees its ACUdraw units (except for the draw cords and power springs) against defects in materials and workmanship that adversely affect their operation for a period of five (5) years from the date of purchase for the original owner.